Help Center
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We're Here to Help

Get answers about posting needs, sending offers, notification preferences, international/cross-border ordering, and more. 100% free platform - no hidden fees!

Account & Preferences

Update your profile, set notification preferences for categories and locations, and manage your account settings. 100% free - no billing!

  • Set notification preferences
  • Update your location and profile
  • Choose categories you want to sell
  • Manage your account settings

Offers & Needs

Tips for posting needs (products or services), sending competitive offers, evaluating proposals, and selecting the best match. Keep 100% of your earnings!

  • How to post effective needs
  • How to compare offers fairly
  • International and cross-border ordering tips
  • Notification preferences guide

Trust & safety

Learn how we protect buyers and sellers, review dispute steps, and keep your marketplace experience secure.

  • Report suspicious activity
  • Refunds, cancellations, and dispute resolution
  • Privacy and data protection

Can’t find what you’re looking for?

Our support team answers questions within 24 hours. Share screenshots, describe the issue, and we’ll help you get unstuck quickly.

Community Slack

Join weekly Q&A sessions with power buyers and sellers.

Feature roadmap

Track upcoming releases and share feedback directly with the product team.